Showing posts with label Filezilla Error. Show all posts
Showing posts with label Filezilla Error. Show all posts

Monday, April 16, 2018

FileZilla Error 425 Can't open data connection Failed to retrieve directory list

I was configuring a FileZilla FTP server on Azure windows VM, the client was able to connect & authorize but got error

Command: LIST
Response: 425 Can't open data connection.
Error: Failed to retrieve directory list

so to resolve this issue I did following

Open FileZilla settings

1) Select Passive mode settings
2) Select Use custom ports and enter range of ports what ever you like, I used 60800-60900
3) Select use following IP and Enter your Azure VM external IP Click save
4) Go to your Azure Portal under Network>> Firewall, Add the ports used in Step 3 in Allow range
5) Now connect with your FTP client and it will connect without any issues.

Worked like charm….

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